Our 30-day guarantee
Try a Sopoteso item in comfort. If it does not meet your expectations, send it back within 30 days and we will refund the full product price.
The promise
You can return any blanket within 30 days of delivery, for any reason. The refund is issued to your chosen payment method within 3 business days of the parcel's return.
30-day returns
No explanations required, even for a simple change of mind.
Insured delivery
Package damaged or lost by the courier? We arrange an immediate replacement or issue a full refund.
Secure payment
Cash on delivery or bank transfer: no upfront card transactions and no storage of your payment details.
How to claim
- Send a message to [email protected] with your order number.
- We will send you the return authorization code and instructions with the shipping address within one business day.
- Ship the parcel securely packed; we will issue the refund as soon as the blanket reaches our workshop.
You can find all detailed terms on our Returns policy and Delivery terms pages.